A Business Analyst is planning a new public transport app. She performs a stakeholder analysis.

From the following, select two benefits of this analysis in relation to user role analysis.

A. Providing insights into how different stakeholders will interact with the app, aiding in more comprehensive scenario analysis.

B. Identifying potential technical challenges that are likely to occur during app development. 

C. Understanding the various needs and concerns of different user groups, including commuters and occasional users of public transport. 

D. Defining the app’s colour scheme and branding.

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