Examples of MHE Usage Variance During a Typical Week
The following are examples of why MHE usage will vary over the course of a typical week.
(i) There will be weekly and daily variance in goods received and put away; MHE usage patterns will reflect that variance.
(ii) There will be weekly and daily variance in orders picked and despatched; MHE usage patterns will reflect that variance too.
(iii) High volume deliveries of particular goods requiring handling by specialist MHEs may be regular or irregular, scheduled or non-scheduled. MHE requirements will be influenced by the arrival of such deliveries.
(iv) Breakdowns, servicing, and the unavailability of appropriately qualified operatives may cause MHE to be redundant at non-scheduled times.
(v) SLAs with certain customers may require management to prioritise the processing of some orders over others. This can result in MHEs being allocated away from earlier or lower priority tasks so that higher-priority jobs can be finished sooner and SLAs can be met.