The Purpose of International Freight
In essential terms, the purpose of international freight is to convey goods to overseas buyers or markets. Those goods may...
The Purpose of International Trade
International trade in physical goods is achieved by freight movement across national borders. Firms that source globally are internationalised. Firm-level...
Characteristics of Quality in Rail Logistics Provision (2)
Variance In terms of pure logistical activities: restricting variance creates efficiencies that add value. Use of standard wagons, for example,...
Characteristics of Quality in Rail Logistics Provision (1)
Companies are keen to show their CSR credentials to customers and the public at large. To do so authentically, they...
Value and Quality in Rail Freight Logistics (2)
Value-Driving in Logistics For customers purchasing logistics services, value is created by the following capabilities: Accommodation of changes to freight...
Value and Quality in Rail Freight Logistics (1)
Value Chains as Value Systems According to Porter (1984), value depends on how the customer uses the product; value...
The Rail Freight Value-Driving Supply Chain
Supplier and supply chain management are means by which cost-reducing efficiencies can be obtained and profits thereby increased. DB customers...
Disaggregating Customer Value in Rail Freight Logistics
The following figure illustrates the four constitutive elements of value obtained by customers engaging with DB. Quality “Quality” is a...
Customer Service as Rail Freight Value-Driver
When business is acquired, the customer interface priority moves from attraction to provision of service quality. The longevity of the...