FNS Solution C: Inaction/Compensation
FNS could continue to operate its faulty current logistics system. Rather than improve its operations, FNS could address customer complaints...
FNS Solution B: 3PL
FNS could contract with a third-party logistics “3PL” provider. Doing so would effectively outsource the company’s entire logistical operations. Outsourcing...
FNS Solution A: General Logistics System Upgrade (GLSU)
Every good consultant should offer the client a set of solutions, ranging from optimal/most recommended to adequate/least recommended. The FNS...
Analysing Logistics 7: Quantification of Events
This is really where we would begin, if the data are available (we should make it our job to obtain...
Analysing Logistics 6: Plain Old Observation
Observation, a conventional method of qualitative business research (Saunders et al., 2020), can identify process disruptions and help formulate change...
Analysing Logistics 5: From Problem to Root Cause
The Five Whys method (recommended by Olivier, 2009) exposes the root cause of a core business problem. After the Ishikawa...
Analysing Logistics 4: Identifying Causation
The Ishikawa/fishbone diagram diagramming method exposes the contribution of particular causes to a significant negative effect (Cadle et al., 2021)....
Analysing Logistics 3: System Modelling in More Detail
Paul and Cadle (2020) recommend UML as a method of depicting business processes for the purpose of defining requirements and...
Analysing Logistics 2: Process Outline Modelling
Modelling/diagramming helps the analyst understand what happens in a logistics process, where, and in what sequence. Diagrams can be very...